Office Manager. DEPARTMENT: Operations and Management/ Compliance. REPORTS TO: President/ Building Principal. CLASSIFICATION: Exempt Who Are We CEN is a mission- and values-driven organization committed to being Child Centered, Caring, Transformative, Accountable, and Anti-Racist. The mission of CEN is to build a system of remarkable neighborhood schools in traditionally under-resourced communities using a trauma-informed, whole child approach to education ensuring college, career, and life success for all children. At CEN, we believe that creating and sustaining excellent and equitable schools for all children is the most critical issue today and that high-quality education is the only way to change the life trajectory and outcomes for kids. We believe that, regardless of their zip code, our kids deserve remarkable schools. CEN team members are steadfast in our vision to dismantle systemic educational inequities. We are committed to culturally responsive education, including systems that promote anti-racism, diversity, equity, and inclusion. Why Join CEN At CEN, we provide a wealth of professional learning, as well as opportunities for professional growth and advancement. We are committed to the health and wellness of our employees. Moreover, CEN offers one of the most comprehensive compensation and benefits packages in the city of Detroit. CEN employees earn competitive salaries and a robust benefits package, including:United Healthcare PPO including vision and dental with employer covering 80@1 K with match options. Free Short- and Long-Term Disability. Free Basic Life Insurance. Free Basic AD&D - Supplemental insurance plans available. Wellness benefits, including up to $250 annual reimbursement. Free State Continuing Education Clock Hours. Paid time off, varying by role. Performance Bonuses. Annual Retention Bonus that grows year over year. Free membership in employee discount program. Who Are We Looking For We are seeking tenacious staff members who operate with empathy and will settle for nothing less than academic and life success for all students. Professionals with a passion for urban education and the city of Detroit align best with our needs and goals. Our top performers are focused on building positive relationships with students, families, and colleagues, and are driven by data and student outcomes. What Are The Major Job Responsibilities The Office Manager will function as the initial contact person for students, teachers, families, vendors, and visitors; Performs routine clerical and administrative functions; Manages the day-to-day operations of the front office; Serves as the attendance clerk for the school as well as fulfill pupil accounting responsibilities. Key responsibilities include but are not limited to:Oversee current and new student files to ensure all proper documentation is collected, organized and filed. Act as the primary point of contact with parents about school records. Assist families with student enrollments and re-enrollments, ensuring all documentation is completed, collected, and fully input into the student information system. Ensure all free and reduced lunch forms are completed and submitted. Serve as attendance clerk for the Academy, tracking all required documentation for drops, excused absences, and withdraws. Support and report to the principal and CEN Home Team on all compliance activities and reporting requirements including pupil accounting and student records maintenance, inclusive of, but not limited to, any and all Count Day requirements. Manage deployment of substitute teachers as needed. Answer phones, mail, email correspondence, building visitors and volunteers with the utmost professionalism. Draft correspondence, spreadsheets, or other documents as directed. Implement a filing system to allow ready access to hard copy and electronic files at any time. Identify and manage supply and purchasing needs with Principal supervision and permission. Manage/ Coach/ Support receptionists and temp office staff, as well as any substitute teachers in the building at any given time. Perform other duties as assigned by the direct supervisor. QUALIFICATIONS:Bachelor\s degree (B. A.) or equivalent, two to four years related experience, or equivalent combination of education and experience. Experience in a school administrative capacity preferred. Constant exercise of discretion and independent judgment. Demonstrated ability to work with Google Workspace products. Excellent verbal and written communication skills. Commitment to excellence and high standards. Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow. Ability to work independently and as a member of various teams and committees. Acute attention to detail. Ability to deal effectively with a diversity of individuals at all organizational levels. Good judgment with the ability to make timely and sound decisions. Demonstrated ability to plan and organize projects. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Will successfully pass a criminal background check. We ask our team to believe in, deliver on, and embody the following values: Be Child-Centered, Be Caring, Be Transformative, Be Accountable, and Be Anti-Racist. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Nothing in this job description restricts management\s right to assign or reassign duties and responsibilities to this job at any time. CEN does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

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